Terms & Conditions
These Terms & Conditions govern your access to and use of the ShimboPets website and the purchase of products through this store. By using this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
About us
ShimboPets sells pet grooming products for dogs and cats. If you have any questions about these Terms & Conditions, contact us at shimbopets@outlook.com.
Use of the website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use of the website. You must not attempt to gain unauthorized access to any part of the website, the server on which it is hosted, or any equipment or database connected to it.
Products and prices
We make every effort to display the details, description and price of products as accurately as possible. However, we do not guarantee that product descriptions or other content on this site are completely accurate, complete, reliable, current or error-free. Prices are shown in the currency indicated at checkout and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time before an order is confirmed.
Orders and payment
By placing an order, you are making an offer to purchase the selected products. We reserve the right to refuse or cancel any order, for example in cases of product unavailability, pricing errors or suspected fraud. Payment must be completed in full at the time of ordering through one of the payment methods available at checkout.
Shipping
Shipping costs, timeframes and delivery areas are detailed in our Shipping Policy.
Returns and right of withdrawal
You may return most products within 30 calendar days of delivery under the conditions described in our Return Policy, which extends the 14-day right of withdrawal granted under EU consumer protection law for online purchases.
Warranty
Products sold through this store are covered by the legal warranty against defects provided under applicable consumer protection law. If you receive a defective, damaged or incorrect product, contact us at shimbopets@outlook.com so we can resolve the issue.
Intellectual property
All content on this website, including text, graphics, logos, images and software, is the property of ShimboPets or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute or create derivative works from this content without our prior written consent.
Limitation of liability
To the fullest extent permitted by applicable law, ShimboPets shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or the products purchased through it. Nothing in these Terms & Conditions limits any right you have as a consumer that cannot be excluded under applicable law.
Changes to these terms
We may update these Terms & Conditions from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated version will be posted on this page with a revised date.
Governing law
These Terms & Conditions are governed by Spanish law, without prejudice to any mandatory consumer protection rules that apply in your country of residence. Any dispute shall be submitted to the competent courts, without prejudice to your right as a consumer to bring proceedings before the courts of your own place of residence.
Contact us
If you have any questions about these Terms & Conditions, write to us at shimbopets@outlook.com.